Privacy Policy of Primelead.ai

Effective Date: December 14, 2024

At Primelead.ai ("we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data in accordance with applicable laws in Canada and the United States, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and the California Consumer Privacy Act (CCPA) in the United States.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of personal information to provide and improve our services, including:

• Personal Identification Information: Name, email address, phone number, job title, and company information.
• Usage Data: Information on how you interact with our website and services, including IP addresses, browser type, device type, pages visited, and time spent on our site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience and track activity on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services.
• To communicate with you, including for customer support and marketing purposes.
• To analyze usage patterns and improve our website and services.
• To comply with legal obligations and protect our rights.

3. Sharing and Disclosure of Information

We may share your personal information with third parties under the following circumstances:

• Service Providers: We may share information with third-party vendors and service providers who assist us in providing our services, such as cloud hosting, analytics, and email marketing.
• Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

We do not sell or rent your personal information to third parties for marketing purposes.

4. Your Rights and Choices

You have the following rights and choices regarding your personal information:

• Access and Correction: You have the right to access and correct the personal information we hold about you. You can request updates or deletions by contacting us at bien@email.primelead.ai.
• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in our communications or by contacting us directly.
• Do Not Track: Our website does not currently respond to "Do Not Track" signals.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Cross-Border Data Transfers

As Primelead.ai operates globally, your personal information may be transferred to and processed in countries outside of your jurisdiction, including Canada and the United States. These countries may have different data protection laws than your home country.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: